Support & Training

All SmartyGrants subscriptions come with a range of complimentary training and support:

• FREE access to SmartySkills, the SmartyGrants learning management system (LMS).
• FREE access to the SmartyGrants Help Hub, a source of comprehensive written documentation and videos on all functionality.
  
• FREE access to peer support through our Grantmaking Forum.
• FREE access to email support when you contact our Support and Training Team.
• FREE monthly update on scheduled functionality updates/releases, upcoming training and grantmaking news.
• FREE online access to details of scheduled maintenance and unexpected incidents (automatic email updates also available via optional subscription service)..

Bespoke training can also be arranged and SmartyGrants Managed Services can be engaged for customers who are short on time or have complex needs.

Training and support are provided by real-life humans who are SmartyGrants experts and grants experts, who care about and respect your needs and timelines, and who take seriously their obligations to meet agreed response time targets.

See more about our Training and Support options.